Job Description

Job Description

Job Description

We own a wonderful story, one that our Pendleton Ambassadors should always be telling, where the customer and the product come together. Our Pendleton Ambassadors are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations.  A curious, enthusiastic attitude and brand knowledge of the company's values are crucial to success. Superior training in our company's rich history and products will inspire excitement, loyalty and positivity. 

Become a Pendleton Ambassador and bring your passionate attitude to help us connect generations. We are currently seeking a professional and dynamic full-time Assistant Manager for our Ft. Worth, TX location. Applicants must be flexible to work varying schedules: holidays, nights, and/or weekends.  Please be sure to include a complete resume when applying.

  Why You’ll Love Working Here:

• Generous employee discount (50% off products!)
• Competitive compensation with paid time off, benefits, and 401k company match (for eligible employees)
• A collaborative team environment where your ideas are valued
• Opportunities for professional growth and leadership development

Job Description:

• Deliver and expect compliance of all PWM required sales and operational policies and initiatives.
• Support the company expectation and lead by example to achieve sales and profitability through sales generation, customer service, expense control, visual presentation, and inventory management.
• Partner with store manager to develop business and marketing strategies to increase store sales and profitability.
• Provide leadership, training and development; retain strong sales teams, provide positive feedback and coaching, redirect, retrain and manage performance.
• Contributes to control expenses through promotional and pricing compliance, loss prevention, employee retention and following general store expense budgets.
• Consistent written and verbal communication with Store Manager and Area Manager and other departmental groups as needed regarding stores performance.
• Complies with all company policies and procedures and ensures store team is compliant.
• Other tasks as assigned.

Job Expectations:

• Effective verbal and written communication skills.
• Support store manager in effectively plan, organize, delegate, evaluate and provide feedback.
• Effective problem solving skills.
• Meets deadlines when manager is not present.
• Understands and drives store statistical performance including, but not limited to, UPT, ADS, conversion within store.
• Proven ability to communicate effectively with store employees, management and customers.  Excellent listening and writing skills.
• Strong leadership skills.  Maintain calm and poised in stressful situations. Know when to partner for support.
• Solution orientated, bringing challenges to a positive conclusion.  Identify root causes, and partner with store manager to find solutions.

Job Qualifications:

• 5 years retail sales and customer service experience including a minimum of 2 years store supervision
• 2 years of higher education or equivalent training preferred, not required
• Must practice effective verbal and written communication skills
• Must be self-motivated and able to work with minimal supervision

System Qualifications:

• Microsoft office including excel, publisher and word
• Retail inventory software and order processing systems
• Understand the POS system and other software used by the stores

Physical Requirements and Working Environment:

Job Tags

Similar Jobs