Job Description

Job Description

Job Description

We are excited to add this position to the #Best Team In Telecom!

LiveOak Fiber is a fast-growing fiber broadband provider delivering high-speed, reliable internet to homes and businesses across the beautiful coasts of Florida and Georgia. Our mission is to improve quality of life in our communities through technology.

Employees enjoy 100% company-paid medical, dental, and vision coverage for themselves and their dependents, bonus potential, career development opportunities, and the chance to make a meaningful impact in the communities we serve.

At LiveOak Fiber, we are proud to be a different kind of service provider that puts people at the center of everything we do. Your work directly contributes to bringing critical infrastructure and opportunity to local communities while helping us connect more people to the services they rely on every day. We invest in employee development, career progression, and leadership programs designed to help you grow and succeed. You'll work alongside exceptional teammates in a collaborative, values-driven culture that combines experienced industry leaders with passionate local talent and supports growth, recognition, and connection. 

Position Overview & Purpose

The Residential Door-to-Door Sales plays a vital role in directly connecting potential customers with LiveOak Fiber's services by engaging in door-to-door sales activities within assigned territories. This position’s primary purpose is to educate homeowners about the benefits of fiber optic internet and close new or existing customer accounts. The ideal contractor candidate will have a customer-focused approach, a proactive mindset, and the ability to meet and exceed sales targets.  

Essential Duties & Responsibilities

1. Door-to-Door Sales

• Conduct door-to-door sales activities to promote and sell LiveOak Fiber services within assigned neighborhoods or territories.
• Effectively communicate the value and benefits of fiber optic internet, including faster speeds, reliability, and modern connectivity solutions.

2. Customer Engagement and Education

• Engage with potential customers to understand their needs and provide tailored solutions.
• Answer questions about service packages, installation processes, and pricing to help customers make informed decisions.

3. Territory Management

• Plan and organize daily routes to maximize coverage and sales opportunities.
• Conduct market research within assigned areas to identify potential customer segments and opportunities.

4. Reporting and Metrics

• Track daily sales activities and customer interactions using tools and designated systems.
• Provide regular updates to the Supervisor, Outside Sales on sales performance, challenges, and opportunities.
• Provide feedback on market trends, customer needs, and competitive activity to support strategic planning.

Knowledge, Skills & Abilities

·         Strong interpersonal and communication skills, with the ability to engage and build rapport with diverse customers.

·         Self-motivated and results-driven with a passion for sales and customer service.

·         Knowledge of fiber optic technology and internet services is preferred but not required (training provided).

·         Proficiency in using CRM software or similar tools to track leads and manage customer information.

·         Ability to handle objections and negotiate effectively.

·         Organized, detail-oriented, and capable of managing time effectively.

Basic Qualifications & Competencies

·         High school diploma or equivalent.

·         Minimum of 1 year of experience in sales, customer service, or a related field.

·         Reliable transportation and willingness to travel within assigned territories.

·         Ability to work flexible hours, including evenings and weekends.

·         Must be able to provide proof of eligibility to work in the U.S.

Preferred Qualifications & Competencies

·         Experience in door-to-door sales, telecommunications, or internet service sales.

·         Familiarity with fiber optic internet services and the telecommunications industry.

·         Bilingual skills are a plus.

Physical Demands & Working Environment

·         Walking: up to 60%

·         Standing: up to 30%

·         Reaching: up to 10%

·         Lifting and/or bending: up to 10%

·         Work environment: primarily outdoors with occasional indoor meetings or training.

·         Able to lift up to 25 pounds.

·         Travel: Local travel required within assigned territories.

STATEMENT

The qualification requirements, physical demands, and work environment characteristics described in this job description are representative of those that must be met by an employee to perform the essential duties and responsibilities of this job successfully. 

This job description in no way states or implies that the essential duties described are the only responsibilities involved in the position.  The employee is required to follow any other instruction and to perform any other duties by any person authorized to give instructions or assignments.

This job description in no way states or implies a contract of employment. LiveOak Fiber reserves the right to modify this job description at their discretion at any time and will notify the employee of the change.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

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