Job Description
DESCRIPTION A Baskin-Robbins cake decorator is a unique individual who organizes and takes a creative-approach to decorating desserts as an art, always experimenting with new ideas and methods. A Cake Decorator takes special pride and personal interest in their work. They arrive at work when scheduled, manage their time effectively, and take the initiative to fill in when extra help in other areas of the restaurant is needed at this Dunkin Donuts/Baskin Robbins Combo Restaurant. They should treat other team members with courtesy, warmth and respect.
A Cake Decorator's responsibilities include, but are not limited to, the following:
• Providing premier customer service, including greeting them and responding to questions
• Icing, decorating, packaging, labeling, and pricing products.
• Icing, decorating, tray, and maintaining freezer and refrigerated showcase
• Organizing and rotating stock in the Decorator's freezer
• Maintains adequate amounts of products in display cases
• Filling customer special orders and keeping track of all custom orders so that they are available to the guest by the scheduled day and time.
• Dynamically selling products by providing customers with information needed to make product-relation decisions
• Operating the Bakery department mixer
• Ensures that desserts meet Baskin-Robbins' Dessert Decorating Quality Standards
• Produce dessert borders that are even, symmetrical and polished in appearance with straight and smooth edges and surfaces
• Maintaining Baskin Robbins high standards for product freshness and sanitation
• Training other associates as needed
• Completing inventory and order of their supplies on a weekly basis
REQUIREMENTS In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
Mission Statement At Legacy Network Group, we are dedicated to providing an organizational atmosphere of respect and collaboration. Having been in the restaurant business for over 35 years, the company's success is rooted in our transparency, integrity, and family culture.
Vision We value the ability to bring team members from all cultures and walks of life together to pursue one common goal: Build community connected businesses that enrich the daily lives of our teams and guests, while driving personal and professional growth for all. We dedicate ourselves daily to providing quality food, outstanding service, and a people first culture.
Values Integrity - We approach every decision with moral conduct guided by integrity. Transparency leads to a collaborative environment which leads to better decision-making and innovative solutions.
Teamwork - At Legacy Network Group all opinions are valued. It is through these collaborations and open-door policies that we have developed some of our most successful policies and processes.
Respect - Demonstrating respect and dignity are the building blocks of our inclusive culture where everyone can feel valued and safe.
Appreciation - Employee appreciation is a core component of a successful and rewarding workplace. We strive to ensure everyone feels valued as individuals, and recognized for their efforts and achievements.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
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